We try to describe and picture each and every item to the best of our ability. Please kindly refer to the item specifics and the pictures for information and the condition of the item you will be receiving.Please reach out to us if you have any questions or concerns prior to purchasing the item. If for any reason you're not satisfied with your product please reach out to us. We will always work hard to make things right. Please also reach out to us with any questions regarding to this product. Most orders received before 2PM CST are processed the same day. The item "Dyson UP20 Ball Animal 2 Upright Vacuum Purple" is in sale since Thursday, October 25, 2018. This item is in the category "Home & Garden\Household Supplies & Cleaning\Vacuum Cleaners". The seller is "nexgennetwork" and is located in Richardson, Texas. This item can be shipped to United States.